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Changing a Weekly Backup to Monthly

I have a scheduled job for weekly full and incrementals every other day roughly. I only want to change that to monthly full and the same incrementals and the same retention policy.I f I try to change...

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New user - how do I start?

There must be an article here somewhere for first time users, but I can't find it.  I think mine must be a very common case - I want to back up my C drive and be able to recover both from a crashed...

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Unable to Restore or Browse Backup

Hi People,Get the attached message whenever I try to access a backup file. Which need to so I can get an earlier version of a damaged file back.Andrew

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Issues with new RE environment. Several questions about this.

I have been playing around with new downloads of the RE from yesterday. Am I correct in that the Linux variants are only for non-bootable drives because there was no way I could get either of them to...

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ImageReady Email Error

Whenever I set up to email, using the same parameters as in SP, I get:ERROR:root:Failed to send email alert: character mapping must return integer, None or unicode

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ImageReady Failing

Guess I'm having a battle with ImageReady (2nd post). I'm having the problem - see attached screen print for one of my backups.In addition, the following items in ImageReady are unclear.  Perhaps I...

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ShadowProtect & DeepFreeze, and failed install in 64bit machine‏

Hello,I am trying out ShadowProtect along with its recovery ability. I have some questions that I would like to ask you:1.I have some computers that I protect with Faronics' Deep Freeze. So the idea is...

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Trim earliest months from continuous incremental?

We have a SP4+IM4 continuous incremental to a dedicated hard drive which has been running for 18 months.  I wish to configure it to run indefinitely without manual intervention, and want to effectively...

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How to Swap C Drive with new Disk

Sorry for such a noob question... but I would like to replace my primary internal C drive with a new internal hard drive.  (Windows 7 is telling me that hard drive failure is imminent).  I have...

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Surface Pro and ShadowProtect

Has anybody ever tried to restore a full spi to a Surface Pro yet?  I had to RMA a Surface Pro for a customer, so I took a full image and then sent it off, and they sent me a new one.  I'm hesitant to...

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Windows 8.1 upgrade deactivates ShadowProtect 5.0.4

I have ShadowProtect Desktop 5.0.4 installed on two ThinkPads, a W520 and an X220 Tablet, both running Windows 8 Pro x64. I upgraded to Windows 8.1 Pro x64 RTM (downloaded from MSDN). After the...

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How to use 1 same image in 2 different partitions for dual booting?

How to use 1 same image in 2 different partitions for dual booting?Hi - though not new to imaging - been using Drive Snapshot for a year, but looking to purchase Shadowprotect if it can help me do...

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Recovery Environment "White Screen of Death" / "Light Blue Screen of Death" -...

When I boot from Linux/Cross platform or Windows PE based recovery environment CDs, the Operating System boots fine (under linux I can even get to a text login screen via ctrl-alt-f2), but then I get...

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Code failure 503- Fatal I/O error on H:\C_VOL-b001.spf offset b58933600 on...

HiCould you please help me with the following.So far I've done the backup successfully. However, the backup drive being full, I've deleted it all.Since then, I have a failure 503Thank you for...

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New Install: Only Shows "Explore Backup" Wiz?

ShadowProtect Desktop Edition Version 4.0.5.7906.I am in the process of building up a new PC.Early in the game, I am installing ShadowProtect so I can make images as the build progresses.Old PC still...

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Setting up simple backup of drives C and D and remove old backups after a while

Hey there,my name is Daniel from Germany. I am trying to get away from another backup software that was not making me happy at all. So I found SC SP Desktop Edition  (5.0.4) for a Windows XP computer.I...

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SSD: C:\ and the *:\

Hi finally pulled the trigger, and bought Shadow Protect Desktop! Downloaded, Installed on Win8.1 fine, downloaded the 64 bit RE iso, created it, used the Wizard to create a baseline Full back up, with...

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(-1392 Invalid data format.)

Hi all,"(-1392 Invalid data format.)"What is causing this message and what does it indicate?   

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VSS Incremental backup options

I have 80 desktop users installed with the shadowprotect software to backup their desktops.We have one server installed with Image Manager to manage all the user backup images.In the backup job...

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VirtualBoot Windows 8.1 problem

Hello,iam running Windows 8.1 and ShadowProtect 5.0.4.27363.The Backup Jobs are running without a problen, but i cant run the image with VirtualBoot.I always get the message:the choosen image-backup...

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