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Very Slow backup

I am trying to back up my hard drive to ShadowProtect 5.2.7 to WD 4 TB drive (USB 3.0) but the speed is painfully slow about 0.2 MB/sec to 4 MB/sec. I tried with different cables and different WD...

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Moving SSD from old machine to new PC

My old PC (Dell Optiplex745, Intel Core 2) was beginning to struggle with the demands of Windows 10 Pro 64-bit, as well as which the 500GB SATAHDD was running out of space. 4 months ago I decided to...

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Unable to restore files encrypted within Windows 10

I have used previous versions of ShdowProtect Desktop and never had this issue. I ecrypt many of my files with personal information by right clicking on the file or folder > going to properties >...

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Errors Since Win 10 Creators / Subsequent Updates

Hi,Win 10 Creators update has adversely affected several programs on my PC eg Photoshop Elements no longer runs.When I try now to run Storage Craft Shadow Protect, I find I cannot run a backup...

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What is the cost of ShadowProtect support?

I have an issue with the ShadowProtect app, which continues running even when it is closed.I tried to contact ShadowProtect Support, but my one-year support package expired. I went to...

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Where can I find the "license ID"?

Hello, I must reactivate Shadow Protect. In order to do so, I have to insert my license ID. This should be found in the installation file (I use Windows 10).But I can not find any information about the...

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License ID activation "copy and paste"

Hello,after a serious windows crash - because I tried to update winwows 10 to the new creator version - I had to reinstall windows and all my  programms. My license for S P is still valid, but needs to...

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